World-leading digital technology designer and manufacturer MiTAC has dramatically expanded its presence in Australia and New Zealand after identifying a true gap in the market for versatile, rugged and customisable Android-based mobile computing equipment that is perfect for fleet management and supported by local sales and service teams.
The award-winning MioWORK range of tablets and accessories has been developed in close collaboration with global leaders in fleet management, logistics, field services, healthcare and retail to ensure every aspect of the products meets the highest standards and usage requirements in the industry.
MiTAC Australia and New Zealand managing director Wendy Hammond says the company has invested significant resources in this area.
“We’ve built a strong business here on navigation products with leading brands Navman, MiVUE and Magellan working in both B2C and B2B, but we see a real opportunity to capitalise on the strong demand for affordable,ruggedised, secure Android mobile devices by introducing successful products from our parent company,” shesays.
Hammond has hired Bruce Wong, as enterprise business development manager for the customer-centric Australian operation. Wong is a local veteran in enterprise mobility solutions and is focused on delivering thebest solutions to suit individual organisations’ needs.
“We know Australian businesses deserve better, highly secure, more flexible options today with dedicated technical project support and the ability to easily customise products to fit their needs,” says Bruce. “Too oftencustomers put up with products or solutions that simply don’t offer the best value, and don’t have the degree ofsupport and the ability to respond to issues quickly, and turn around service in Australia, increasing productivity.
“Moreover the need for business to move to reliable, secure and affordable Android-based mobile solutions is increasing every day. The global market is predicted to increase 7 per cent over the next five years and we see Australia being in lockstep with this,” he adds.
MioWORK has an exceptional track record in developing products to the highest specifications that are purpose built for specific and tough environments.
The company has a strong 20+ year track record in sales and support of its high quality tablets across the US, UK, Europe, Japan, Russia and China in retail, hospitality, transport and logistics and healthcare where requirement for products that withstand dust, heat, cold and drops, that are waterproof, can be wiped, disinfected and accurately used by operators wearing safety gloves is critical. The company even produces military-grade devices.
In Australia, MiTAC has launched with three completely customisable MioWORK tablet devices – all offering awide range of accessories and the ability to be integrated with the company’s world class navigation devicesincluding Navman satnav and MiVUE dash cam technologies.
Using superior fleet connectivity and powerful data capture, MioWORK lets you track your fleet and teams on the move. MioWORK devices are customisable for in-vehicle use and client software and able to survive the toughest automotive environments.
The MioWORK F700 Series operates on Android 6.0 (upgradable to Version 9 scheduled for release later this year) and features a 7” IPS panel with a fast 1.3HZ Qualcomm processor. It has a 2GB RAM and internal 16GBmemory, with the ability to add on MicroSD up to 128GB. It also has a built-in accelerometer, ambient light sensor, thermal sensor and vibration motor. It is IP54 rated with a 1.2m drop resistant rating, and shock resistant up to 20G peaks. There are two microphones and one speaker and built-in front and rear cameras with WiFi and Bluetooth and/or 4G LTE connectivity.
“This is a great product for fleet management and field service teams because it is lightweight and customisable to their specific needs,” says Bruce.
The smaller portable IP67 rated MioWORK A500 Series with its 5” screen is perfect for logistics, asset management and courier service because of its long battery life and the fact customers can add in a quick, accurate bar code scan for data capture and numerous other accessories including a pistol grip trigger, single and multi-unit cradles, protective casing, as well as four-slot battery charger and an active vehicle mount.
These leading mobile devices can be securely managed and monitored with the state-of-the-art MiTAC Device Management system (MiDM) enabling the company to add apps or update operational system over the air,conveniently update devices at varying time slots and the ability to employ ‘Kiosk Lockdown’ if required, limitingthe available applications and usage. Additionally, location services are available to detect and lockdown devices and real-time trouble-shooting to let IT administration view and access the device.
“We have created a team that can provide end-to-end support right here in Australia – from sales to customisation, technical support and ongoing service – so quality and productivity are assured,” adds Bruce.
