In a landmark development for the fleet management industry, Summit Fleet Leasing and Management has announced a strategic partnership with automotive technology provider AutoGuru to digitise the service and maintenance approval process for fleet vehicles. This innovation replaces traditional call centres and outdated online systems with a fully integrated digital platform designed to reduce friction, save time, and improve transparency for all parties involved.
At the heart of the partnership is FleetGuru, a digital platform developed by AutoGuru that simplifies work orders, maintenance approvals and payment processes. Through close collaboration with leading fleet enterprise software provider Sofico, FleetGuru is now fully integrated into Summit Fleet’s vehicle management systems, creating a seamless, real-time interface between fleet operators and repairers.
This isn’t another bolt-on solution—it’s a true transformation. The level of integration achieved by working with Sofico ensures that the data flow between Summit Fleet and FleetGuru is accurate, instant and reliable. For an industry that has been reliant on manual phone calls and ad-hoc email approvals for decades, this represents a significant leap forward in efficiency.
“We’re thrilled to partner with Summit Fleet and bring the power of FleetGuru to their fleet maintenance ecosystem,” said Eden Shirley, CEO at AutoGuru. “This collaboration represents a shared vision of making fleet servicing faster, simpler, and more reliable for everyone involved.”
From a service provider’s perspective, the benefits are substantial. Automotive repairers working with Summit Fleet will no longer need to endure long hold times or chase down authorisations. Instead, they can submit job requests online, receive purchase order approvals via a user-friendly interface, and expect payments to be processed twice weekly. According to AutoGuru, this shift will save time, reduce frustration, and help repairers focus on delivering high-quality service.
Darren Gore, General Manager at Summit Fleet, reinforced the company’s commitment to innovation: “Our collaboration with AutoGuru and the integration of FleetGuru allows us to provide our clients and repairer network with a seamless, digital-first solution. This aligns with our ongoing ambition to embed the best possible technology as we continue our journey to simplify fleet management and enhance service delivery.”
The move also supports a broader industry trend towards digitisation and automation. As fleets grow in size and complexity, the need for scalable, integrated platforms becomes more pressing. This partnership sets a new benchmark for how maintenance approval and billing can—and should—work in a digital age.
Far from being a one-off improvement, this partnership represents a significant shift in how fleet maintenance is managed, setting the stage for further innovations that could streamline other areas of fleet operations.
Fleet buyers, Fleet Managers and Procurement Managers looking to improve operational efficiency, reduce downtime and ensure a more reliable maintenance experience will no doubt be watching closely.