The 2025 Fleet Technology Trends Report, based on a survey of 514 fleet managers, executives, and mobile-business professionals, provides a detailed overview of fleet operations in Australia (Conducted by ABI Research for Verizon Connect). This article explores the average fleet size, the primary roles of survey respondents, and the top three benefits of adopting telematics in fleet management.
Average Fleet Size
The survey highlights an average fleet size of 152 vehicles among respondents, showcasing a diverse mix of vehicle types. Fleets typically include:
- 45 cars for everyday operations.
- 33 light-duty trucks or vans often used for delivery or field services.
- 32 medium-duty trucks for more intensive tasks.
- 24 heavy-duty trucks for specialised transport needs.
- Smaller numbers of off-road equipment and trailers, which support construction and other niche industries.
This mix reflects the variety of fleet operations across sectors like general freight, passenger transportation, government, construction, and services. Larger organisations tend to operate fleets exceeding 500 vehicles, while smaller businesses manage fewer than 50. Despite differences in size, the adoption of telematics and other technologies is consistent across the board, signalling its universal importance in fleet management.
Roles of Survey Respondents
The participants in the study play diverse roles, reflecting the multidisciplinary approach required to manage fleets effectively. Key job functions include:
- Fleet Managers (32%): Overseeing day-to-day operations, maintenance, and compliance, fleet managers are pivotal in ensuring efficiency and cost-effectiveness.
- Risk and Safety Professionals (27%): These respondents focus on ensuring driver safety, minimising accidents, and mitigating risks related to fleet operations.
- Executives and Senior Management (18%): Decision-makers at this level strategise on fleet technology investments, sustainability goals, and long-term operational efficiency.
This diversity highlights the collaborative nature of fleet management, with technology playing a unifying role in achieving shared goals across departments.
Top Three Benefits of Using Telematics
Telematics, including GPS tracking and advanced analytics tools, has transformed fleet operations, delivering measurable benefits:
- Improved Fleet Visibility and Management
A staggering 82% of respondents stated that GPS tracking solutions are “very” or “extremely” beneficial for managing fleets. Telematics provides real-time insights into vehicle locations, utilisation rates, and driver behaviours. This visibility helps managers allocate resources effectively and address inefficiencies promptly. - Reduced Operating Costs
Telematics has significantly cut costs across various areas. For example, 67% of users reported lower fleet costs through optimised routing, reduced fuel consumption, and proactive maintenance scheduling. Additionally, GPS tracking enables precise fuel tax credit claims, ensuring businesses reclaim their entitlements with confidence. - Enhanced Driver Safety
Safety remains a top priority for fleet operations, with 73% of video telematics users citing improvements in driver safety. Dashcams and AI-powered systems reduce risks by identifying unsafe driving behaviours, providing training opportunities, and protecting businesses from false claims.
The 2025 Fleet Technology Trends Report underscores the importance of telematics in modern fleet management. With benefits spanning cost savings, safety, and operational efficiency, it is evident that technology is no longer an optional investment but a critical enabler for businesses of all sizes.
