Previously trading as International SOS Australasia (PCC), Digicall Assist has been providing Automotive and Roadside Assistance solutions in Australia and New Zealand since 1996.
With over 15 years’ experience in Australasia providing assistance to consumers, via bespoke automotive solutions. Digicall Assist, in conjunction with parent company the Digicall Group, facilitates a comprehensive and cost-effective Roadside Assistance and Customer Call Centre solution.
Digicall Solutions (Pty) Ltd acquired Digicall Assist Australia (PCC) during 2014. The acquisition involved a 100% shareholder buy-out and the company is now trades as Digicall Assist (Pty) Ltd.
A snapshot of Digicall Solutions South African operations;
- Digicall answers over 1,000,000 calls per month
- 125,000 hot water service & plumbing claims per year
- Manage 25,000 glass claims per year
- 15,500 VIC‘s completed and submitted per month
- Over 3,400 CSS surveys conducted monthly
- Extensive networks of specialty Service Providers
Digicall Assist prides itself on professionalism and invests in management systems to ensures standard compliance and preventative actions providing Assistance across Australia and New Zealand.
Digicall Assist is trusted by leading global and Australian brands in the Automotive, Insurance and Fleet Management Industry including:
- Kia Motors Australia
- Subaru
- Maserati
- Great Wall Motors
- Honda Motorcycles
- Ssangyong
- Alfa Romeo
- Suncorp Group
- Suzuki New Zealand
- Ferrari
- Avida Winnebago
- Foton
- Fiat
- Maxxia
- Lotus
- Great Wall Motors
- Chery
- Orix
- Holden Leasing
- Interleasing
- Hollard Insurance
- Huddle Insurance
- RAM Trucks
- Bell Fleet Management
- SAIC Motor
- (MG Cars)
