When it comes to telematics, businesses have no shortage of options. The market is full of providers promising cutting-edge tracking, fleet optimisation, and safety solutions. But making the right choice isn’t just about meeting today’s needs—it’s about ensuring the solution you choose can evolve with your organisation.
Business priorities shift, regulations change, and technology advances. Government mandates for EV adoption, adjustments to Road User Charges (RUC) in New Zealand, and the phase-out of 3G networks are just some of the challenges organisations face. Future-proofing your telematics investment is critical, and that starts with choosing a provider that offers flexibility and long-term reliability.
The Smartrak advantage: a fully integrated system
Many telematics providers rely on third-party integrations to expand their functionality. While this might seem like a flexible approach, fragmented systems often lead to inefficiencies, compatibility issues, increased operational costs, longer support resolution times, and security vulnerabilities. Smartrak eliminates these challenges by developing all solutions in-house, ensuring seamless integration and complete control.
“A fully integrated system provides customers the essential tooling through familiar functionality and connected information,” says Richard Biffin, Smartrak’s Chief Technology Officer.
“Solutions like Telematics, Driver identification, Key Management, Pool Booking, and Lone Worker Safety can be seamlessly added over time. Our customers can make use of our integrated solutions without having to manage multiple providers to meet their needs.”
Tailored solutions for every customer
Smartrak understands that fleet management is not one-size-fits-all.
“While many of our customers in government, utilities, education, and community service sectors find our solutions ready to deploy, some require additional customisation.”
Smartrak’s Professional Services team works closely with clients to refine technology that aligns with their unique needs, whether in health and safety, reporting, or compliance.
Flexible reporting
Smartrak’s platform doesn’t just collect fleet data—it transforms it into actionable insights. Unlike rigid, pre-set reporting structures, Smartrak provides access to your data via API, ensuring Fleet Managers track the metrics that matter most to them in the format and location that suits them best.
“Smartrak continues to extend our API to allow for further access for customers to leverage their data.”
Precision in vehicle tracking and driver safety
Accurate data is at the heart of effective fleet management. Smartrak’s Automatic Vehicle Locator (AVL) provides GPS velocity data with precision up to 0.36 km/h, ensuring Fleet Managers have the most data available.
This level of precision isn’t just about knowing where a vehicle is, it is critical for ensuring driver safety, optimising routes, and reducing fuel costs and wear and tear.
Smartrak’s integrated system also enhances driver accountability.
“Fleet Managers can monitor driver behaviour in real time, including overspeeding events, which are recorded when a vehicle exceeds a predefined speed threshold for more than 10 consecutive valid GPS speed samples—each taken per second,” explains Richard.
In the event of an accident, Smartrak’s Crash Detection feature provides immediate alerts via email or text, enabling organisations to respond quickly and effectively. Our Driver Identification solution further enhances accountability by identifying who is behind the wheel at any given time.
“In Australia, unidentified drivers in fleet vehicles causes extra administration burden for organisations” says Richard.
In some Australian states, organisations can face statutory fines when an individual offender cannot be identified. These fines can amount to thousands of dollars each.
“With Driver Identification, organisations can ensure compliance and helps organisations with driver training requirements”
EV integration and management
As organisations transition to electric vehicles (EVs), Smartrak ensures Fleet Managers can oversee EVs just as easily as traditional internal combustion engine (ICE) vehicles.
“Our Nextrak telematics solution provides real-time battery level monitoring, charging status updates, and energy consumption reporting, visible from back in the office by Fleet Managers,” Richard explains.
EV charging stations also integrated in Smartrak’s maps interface.
By offering full visibility into EV performance and energy use, Smartrak simplifies the shift to sustainable fleet operations, making EVs just another fleet vehicle.
Telematics that grows with you
Smartrak delivers a truly robust and reliable telematics ecosystem that evolves with your organisation. Our integrated approach provides accuracy, efficiency, and complete operational oversight.
By choosing Smartrak, organisations gain:
- Unparalleled accuracy in vehicle tracking
- Comprehensive safety features, including crash detection and lone worker protection
- Insights dashboards for EV management, fleet optimisation, and driver safety
- Access to fleet data for deeper analysis and decision-making
- Scalable key management (KeyMaster) and pool booking (PoolCar) solutions
- Advanced mapping and GIS capabilities, including geofencing and EV charging station locations
Experience the Smartrak difference
Smartrak’s integrated telematics solutions eliminate the hassle of fragmented systems, giving you the tools to optimise fleet operations, improve safety, and future-proof your business.
Talk to our team today to see how our solutions can transform your fleet.
